You can contact the Total Hire and Sales team by
All of our depots are open from 7am to 5pm Monday to Friday.
It depends on the item, but we have a range of flexible hire terms from starting from one day, one weekend or one week through to short, medium and long-term hire arrangements.
Some items such as site accommodation and fencing have a minimum four week hire period.
It is up to you. Equipment hire can be up to 12 months or longer depending on the project and the item on hire.
Yes, we can offer local and nationwide delivery.
In the Midlands, if you call us by 11am we will try and deliver to you the same day.
Call the Total Hire and Sales team on 0800 023 8993 or email us at firstname.lastname@example.org to book a collection when you have finished with your hired item.
Costs vary depending on the item for hire and the rental period.
Prices shown on line and in the product guide are excluding VAT, so are subject to VAT at the standard rate of 20%. Some items also have additional charges for wear, fuel or resharpening costs.
For cash hire customers we take a deposit dependent on the equipment value. For Total Hire and Sales trade account customers a deposit is not required.
Our Total Hire and Sales trade account is simple to sign up to and you will receive a same day decision. Fill out our trade account form, for special deals for trade account holders and a member of our team will get in touch with you.
If you are a trade account holder, you will not need to bring any identification, just your account name, number and a purchase order number.
If you are hiring tools and equipment without a trade account, you will need to provide three forms identification, two photo IDs and one with your current address. This could be a valid passport or current driving licence and a recent utility bill.
We request that you return the items in the condition in which they were hired to you.
If excessive cleaning or repair is required, our team reserves the right to apply additional charges to cover costs incurred.
Yes, our Total Hire and Sales team can deliver throughout the UK
We have a range of stock in our depots, so can usually be fairly flexible. However, we recommend booking as early as possible to secure the exact tools or equipment you need, particularly at peak seasons.
If you need to extend your hire, call the Total Hire and Sales team on 0800 023 8993 or email us at email@example.com.
If you want to return your tools or equipment earlier than expected, call the Total Hire and Sales team on 0800 023 8993 or email us at firstname.lastname@example.org.
We offer a full delivery and collection services. Cost of delivery is calculated based on location.
One of our friendly experts will provide a full demonstration with every tool or piece of equipment we hire. All equipment comes with full safety instruction documentation.
Some of our equipment comes with specialist safety items. We recommend PPE should be used with all your hire equipment. All our depots stock a range of PPE if there is anything else you need, ask a member of the team.
For full terms and conditions please visit our Policies page.
To find your nearest Total Hire and Sales location, visit our Depots page.
Yes, that’s no problem. If you collect your hire from one Total Hire depot but would prefer to drop off at another location when you return in, that’s OK, just let us know. To find your nearest Total Hire and Sales location, visit our Depots page.
Payment is required on hire of item. Payment methods accepted by debit and credit card, bank transfer BACS payment or invoiced through a trade account.
We hope that you will be totally satisfied with the service you receive from our team and the quality of the tools and equipment you hire from us. However, if there is something that you are not satisfied with and would like to make a complaint, please contact email@example.com with more information and your contact details.
Yes. If there is anything you are looking to purchase rather than hire, email us at firstname.lastname@example.org and we’ll come back to you with a purchase price.
At the moment we take orders for hire over the phone, via email, via Whatsapp or in person at one of our depots.
Call the Total Hire and Sales team on 0800 023 8993, Whatsapp us on +44 7732 377000 or email us at email@example.com with your requirements and we’ll get back to you as soon as possible.