Getting to know… Claire Roots, Sales Manager
Claire Roots, Sales Manager at Total Hire and Sales, is responsible for building client relationships and meeting the unique needs of every customer. She talked to us about her love of the industry and why every day is different.
Claire may be new to the team, having only joined us in March 2023, but she brings a wealth of experience to the business. She has always worked in the hire industry, including with some big national firms, starting with mobile cranes and lifting equipment and then tools and plant hire.
Claire spends a lot of her time out visiting customers, but works from our London Road depot when she’s not on the road. Her primary responsibility is building relationships and generating enquiries and orders for any hire need our customers may have. Claire’s day is very varied; she often visits sites to see main contractors and sub-contractors and then offices to meet with buyers.
The variety of the job is something that Claire loves the most. Every day is different, and with such an extensive equipment portfolio, no two customer enquiries are the same. She may be talking to one customer about accommodation units in their offices, and the next meeting might involve visiting a muddy site to look at plant or site requirements.
A passionate, motivated and confident team member, Claire enjoys Total’s family atmosphere and ‘can do’ attitude.
When she isn’t working, Claire has two children who play football, so her spare time is often taken up with being ‘Mums Taxi’. However, she likes going out for meals and a few drinks occasionally. She is also the Club Secretary for the local grassroots football team, a role that she loves.
- Dog or cat
- Bacon or sausage
- Cricket or football
- Beach or mountains
- Nottingham Forest or Derby County – Manchester City!
- Tea or coffee
- Favourite song/band: Live Forever, Oasis
- Favourite film: Pulp Fiction
- Favourite take-away: Chinese
If you’re interested in a career within the tool plant and equipment hire industry, or want to learn more about the variety of roles available, visit our careers page.